Last updated: November 13, 2026
Version: 1.0
1. About These Terms
These Terms of Service (“Terms”) govern your use of Houseplant Finder at https://houseplantfinder.com (“Website”), including our content, tools, and optional support payments.
“Houseplant Finder,” “we,” “us,” and “our” refer to the Website’s operator, identified in Section 14.
Please read these Terms before using the Website or making a support payment. If you do not agree, please discontinue use.
2. Our Website and Tools
Houseplant Finder provides educational information about indoor plants, including plant profiles, care guides, plant-matching quizzes, comparison tools, sunlight guidance, watering estimates, and plant-name suggestions.
Our current content and tools are available free of charge. Optional support payments help fund the Website’s maintenance and development.
We may update, change, or discontinue content or tools. A support payment does not guarantee that any particular feature will remain available or that future features will be developed.
3. Plant Information and Safety
Our content and tool results provide general guidance. They are not a substitute for advice from a qualified horticultural, veterinary, medical, or other relevant professional.
Plant needs vary with species, identification, climate, season, potting medium, drainage, and indoor conditions. Watering estimates are starting points, not fixed schedules. Check your plant and growing conditions before acting.
Descriptions such as “pet-friendly” or “non-toxic” do not mean a plant is safe to eat or suitable for every animal. Plant identification and toxicity information may be incomplete or inaccurate. Keep plants out of reach of children and pets where appropriate.
If ingestion, poisoning, or an adverse reaction is suspected, contact a veterinarian or medical professional promptly.
We do not guarantee plant survival, growth, flowering, or any specific result.
4. Optional Support Payments
Where available, you may make a voluntary, one-time payment to support Houseplant Finder.
A support payment:
- Is optional and is not required to use our free content or tools.
- Does not purchase a physical item, digital download, premium feature, personal consultation, or membership.
- Does not create a subscription, recurring payment, or automatic renewal.
- Does not give you ownership of the Website or control over editorial or development decisions.
- Is not offered as a charitable contribution, and we do not issue charitable tax-deduction receipts.
The amount and currency will be displayed before you confirm payment. Each additional payment requires a separate checkout confirmation.
You must be at least 18 years old, have legal capacity to authorize the transaction, and be authorized to use the selected payment method.
5. Payments Through Waffo Pancake
Support payments made through Waffo Pancake are handled by Waffo.com Limited, acting as Merchant of Record for transactions accepted through its platform.
The Waffo terms and privacy notice presented at checkout also apply to your transaction. They govern Waffo’s payment services; these Terms govern your use of Houseplant Finder and our support offering.
By confirming payment, you authorize a one-time charge for the final amount displayed at checkout.
Review the amount, currency, and any applicable taxes before confirming. Your bank or payment provider may separately charge currency-conversion or other fees.
Payment card details are entered through Waffo’s hosted checkout, rather than collected directly by Houseplant Finder. We may receive transaction information needed to maintain records, answer questions, and assist with refunds.
6. Refunds and Payment Questions
You may request a full refund of a one-time support payment within 7 calendar days of payment.
Email info@houseplantfinder.com with:
- The email address used at checkout.
- Your order or transaction reference.
- The payment date and amount.
Please do not send your full card number, card security code, or password.
Contact us promptly about duplicate, incorrect, or suspected unauthorized charges, even if more than 7 days have passed. We will review these cases with Waffo as appropriate.
We aim to acknowledge requests within 2 business days. Approved refunds will be arranged through Waffo to the original payment method where possible. The time taken for funds to appear depends on Waffo, your bank, and your payment provider.
This policy does not limit any mandatory refund, withdrawal, dispute, or other consumer rights available under applicable law. Contacting us does not restrict your right to contact Waffo, your bank, or another competent authority.
7. Acceptable Use
You may use the Website for lawful purposes. You must not:
- Introduce malware or attempt unauthorized access.
- Disrupt the Website, overload its infrastructure, or bypass security controls.
- Use the Website or payment facilities for fraud or unauthorized transactions.
- Infringe another person’s intellectual property or privacy rights.
- Copy or extract content at scale in a way that infringes rights or materially disrupts the Website.
- Misrepresent an affiliation with or endorsement by Houseplant Finder.
We may restrict access where reasonably necessary to address misuse, security incidents, or legal requirements.
8. Intellectual Property
Website text, designs, software, graphics, and other materials belong to us or their respective owners and licensors.
You may access our tools and use our guides for personal, non-commercial purposes. Unless permitted by law or an applicable license, commercial republication, redistribution, or resale requires permission.
Third-party names, photographs, trademarks, and linked materials remain the property of their respective owners.
9. Third-Party Websites and Commercial Links
The Website may link to external websites, products, or services. Their availability, content, transactions, and policies are controlled by their respective operators.
A link does not, by itself, constitute an endorsement. Any commercial or affiliate relationship will be disclosed where applicable.
Purchases made through external websites are subject to the relevant seller’s terms and policies.
10. Privacy
Our Privacy Policy explains how we handle personal information associated with the Website, including payment-related information available to us.
Waffo and other external services handle information under their own applicable privacy notices.
11. Availability and Liability
We take reasonable care when maintaining the Website, but information may contain errors and access may be interrupted.
To the extent permitted by applicable law, the Website is provided “as is” and “as available,” without guarantees of uninterrupted availability, complete accuracy, or suitability for a particular purpose.
To the extent permitted by law, we are not responsible for indirect or consequential losses arising from use of the Website.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including liability for fraud, intentional misconduct, or other protected claims. Your mandatory consumer rights remain unaffected.
12. Changes to These Terms
We may revise these Terms as the Website develops. Updates will be identified by the date above.
Material changes will be announced on the Website before taking effect where reasonably practicable. Any legally required notice or consent will be provided.
Changes will not retrospectively remove rights attached to payments already made. Changes to or restrictions on the Website do not remove existing refund rights.
13. Governing Law and Disputes
These Terms are governed by the laws of the People’s Republic of China applicable in mainland China, subject to any mandatory consumer protections that apply in your place of residence.
Please contact us if you have a concern so we can try to resolve it. Nothing in these Terms prevents you from seeking remedies through a court or authority available under applicable law.
If any provision is unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
14. Company Information and Contact Us
Houseplant Finder is operated by Simonseng Culture Development Co., Ltd.
Company: Simonseng Culture Development Co., Ltd.
Registered address: Pengrui Yijing Fu, Guanhu Street, Longhua District, Shenzhen
Support, billing, and refund email: info@houseplantfinder.com
Website: https://houseplantfinder.com
For questions about these Terms, Website assistance, payment enquiries, or refund requests, please contact us at the email address above.
For checkout or payment-processing assistance, you may also contact Waffo using the details provided in your receipt or checkout documentation.